Please be aware that eConsults should only been completed in our core working hours of 8.00am – 18.30pm Monday to Friday and outside of these times and on weekends, if you require medical attention, please call 111.
Any eConsults submitted on a Friday after 18.30pm will not be looked at until the following Tuesday
Please note eConsult is for one problem only. If you have more than one medical problem / question you will need to submit a separate eConsult for each one.
National guidance from NHS England has mandated that all online booking appointments are suspended across the country. The reason we have done this is that this mitigates any potential risk of infected patients booking an appointment online and attending the surgery.
Instead, all appointments will be triaged in the first instance. Telephone triage is a process that facilitates signposting and the giving of relevant clinical advice. Face to face appointments will be booked when agreed during this triage/initial consultation with either a GP or Nurse. The facility to use online eConsult and requesting prescriptions online is still available to all patients. You will then be rung back by the Clinician who is doing the triage.
As you will be aware the practice uses eConsult and patients are advised to seek advice via this service.
Practice News
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10May 2021
How to access your COVID-19 vaccination status
You can access your COVID-19 vaccination status through the free NHS App from 17 May. You ...
Read More »
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15Sep 2020
The surgery is open Monday to Friday from 8am to 6:30pm
Read More »
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07Sep 2020
Our Patient Participation Group at Westbrook Medical Centre is encouraging patients to give their views about how the practice is doing
Read More »
Information from the Care Quality Commission
Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.
This widget provides a summary of the results of the latest checks carried out by the CQC.
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