• CORONAVIRUS

    If you suspect that you have the Coronavirus, please do not go to a GP surgery, pharmacy or hospital.

    More Information
    CORONAVIRUS
  • Welcome to the surgery

    Doc and patient
  • Clinics & Services

    We offer a range of clinics and services at the practice.

    More Information
    Clinics & Services
  • Home Visits

    We offer home visits to patients who are housebound or too ill to attend the surgery.

    More Information
    Home Visits
  • Repeat Prescriptions

    Please allow two complete working days before collection and make allowances for weekends and public holidays.

    More Information
    Repeat Prescriptions
Show Side Menu
Call 111 - When it is less urgent than 999
Useful Resources

National guidance from NHS England has mandated that all online booking appointments are suspended across the country. The reason we have done this is that this mitigates any potential risk of infected patients booking an appointment online and attending the surgery.
Instead, all appointments will be triaged in the first instance. Telephone triage is a process that facilitates signposting and the giving of relevant clinical advice. Face to face appointments will be booked when agreed during this triage/initial consultation with either a GP or Nurse. The facility to use online eConsult and requesting prescriptions online is still available to all patients. You will then be rung back by the Clinician who is doing the triage.

As you will be aware the practice uses eConsult and patients are advised to seek advice via this service. 

Close

TOTAL TELEPHONE TRIAGE SYSTEMS

The recent outbreak of Covid- 19 is placing new and increasing challenges on all our member practices and our primary concern is to ensure the safety of our patients and staff

For the very same reason this practice, in line with all those in the area, has decided to put measures into place as pre-emptive contingencies to reduce and minimise the risks with transmission. This risk is for you as our patient but also for the staff who work here in the practice. These measures may vary slightly in individual practices but we ask for you co-operation and patience in supporting the actions. This will ensure that we are still able to deliver the necessary care to all our patients.

National guidance from NHS England has mandated that all online booking appointments are suspended across the country. The reason we have done this is that this mitigates any potential risk of infected patients booking an appointment online and attending the surgery.
Instead, all appointments will be triaged in the first instance. Telephone triage is a process that facilitates signposting and the giving of relevant clinical advice. Face to face appointments will be booked when agreed during this triage/initial consultation with either a GP or Nurse. The facility to use online eConsult and requesting prescriptions online is still available to all patients. You will then be rung back by the Clinician who is doing the triage.

We would like to reassure all our patients that we are continuing to work with NHS England, the CCG and Public Health to make sure that what we are doing is always in the best interest of our patients and our staff.

Regular updates are provided on our websites

We would like to thank all our patients for their co-operation and understanding

eConsult banner reads: contact your doctors online and get a response by the end of the next working day

Welcome To Westbrook Medical Centre

This website has been provided to inform you of how to make the most of the many services that we offer at this surgery. You will find it a very useful guide to our practice. A few moments spent  familiarising yourself with this information will help us to give you the best service we can.

the surgery

Westbrook Medical Centre
301 - 302 Westbrook Centre, Westbrook, Warrington, WA5 8UF
Telephone: 01925 654152
Out of Hours: 111
Fax: 01925 632612

Doctors

Dr Alison Ritter
Dr Anthony Parkins
Dr Batool Aly
Dr Mark Dale
Dr Georgina Washbrook

Accountable GP

The Practice is obliged to allocate an  "accountable GP" to all registered patients (inluding children) who will be accountable for their care.  Patients continue to be free to see any GP in the Practice.

Surgery Times

Monday 8.00am - 6.30pm
Tuesday 8.00am - 6.30pm
Wednesday 8.00am - 6.30pm
Thursday 8.00am - 6.30pm
Friday 8.00am - 6.30pm
Saturday Closed
Sunday Closed

Please note: On the last Thursday of each month we are closed from 12.30pm - 6.00pm for staff training. This date can sometimes be changed, please see our Practice News section on the website or poster in the surgery.

Extended Hours

The surgery now offers Extended Hours appointments - early morning appointments on selected days and late evening appointments each Wednesday.

These are pre-bookable appointments outside our normal surgery hours. We are unable to see emergencies or deal with patients who wish to request or collect prescriptions or make appointments at these times.

 Please click the following link to find information for military veterans service. https://www.gmmh.nhs.uk/military-veterans-services 

Online Services - Avoid The Queue

You can now view, book and cancel your appointments and view and request your repeat prescriptions by logging on to our new service online. Please call in the surgery to ask staff for details.

click here for online access

Practice News
Health Conditions A to Z
Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

Your Neighbourhood Professionals. Just a Click Away! Looking for residential or nursing care? Wanting a home from home? Then check out your local options and book a visit/tour today